Privacy Policy

Privacy Policy

Introduction

Welcome to https://built-up-roofing.storysurge.net (hereafter referred to as “Built-Up Roofing,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, storage, and handling of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Sales Privacy Act (UCPA), Connecticut Comprehensive Consumer Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant legislation.

Scope

This policy covers all aspects of our website, applications, online services, and products offered at https://built-up-roofing.storysurge.net. However, please be informed that this policy does not extend to third-party platforms or services accessible through links on our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes how we handle your personal information across various interactions:

  • Using Our Applications and Services: As an authorized user, your account creation, login, and interaction with our tools involve the collection of personal details.
  • Visiting Our Websites: When you browse our websites linked to this Privacy Policy, we may gather data through cookies and similar technologies.
  • Communications: We may reach out to you via email, calls, or texts/SMS for newsletters, updates, or promotional content. Your communication preferences are respected.

Personal Data Collection

We collect various categories of personal data as part of our business operations:

  • Account Information: Details required to set up and maintain your user account, including usernames, passwords, and contact details.
  • Payment Information: Transaction-related data such as payment method, billing address, and order history.
  • Financial Information: This includes bank account details, tax information, and financial records for accounting purposes.
  • Purchase Information: Data about products or services you’ve acquired from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data to enhance our services.
  • Location Data: Information about your geographical location when you interact with our apps or visit our websites.
  • Feedback: Your responses to surveys, reviews, or feedback forms help us improve our products and services.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms.
  • Product Information: Details about the products you interact with, such as views, clicks, and purchases, for analytics and personalization.

We acquire this information through direct user input, automated systems, and third-party partners who assist in our operations.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platforms:

  • Strictly Necessary Cookies: These ensure basic functionalities like secure login and language preferences.
  • Preference Cookies: Tailored settings and preferences are saved for a personalized user experience.
  • Analytics Cookies: We use these to understand how visitors engage with our sites, allowing us to improve content and performance.

Users can manage non-essential cookies through our built-in Cookie Manager, providing control over their tracking.

Retention and Deletion

Personal data is retained by Built-Up Roofing for as long as necessary for the purposes described in this policy or as required by applicable law. Once the retention period expires or when you request deletion, we anonymize or securely delete the data.

Security Measures

We implement robust security practices to safeguard your personal information:

  • Data Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intentionally directed at children under 18 years of age, and we do not knowingly collect personal information from minors.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access and Rectification: You can request access to or corrections for your personal data.
  • Erasure and Restriction: In certain cases, you can ask us to delete or restrict the processing of your information.
  • Data Portability: You may be entitled to receive your data in a portable format or transfer it to another service provider.
  • Objection and Non-Discrimination: You have the right to object to the processing of your data and to be free from discriminatory practices.
  • Filing Appeals/Complaints: You can file complaints with our privacy team or relevant regulatory authorities regarding our handling of your data.

To exercise these rights, please contact us using the details provided in the “Contact Information” section below.

Changes to Policy

Built-Up Roofing reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our data handling practices.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or if you have any questions about this policy, please contact us: